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Hand in the cash you collected

Tracks the cash you are personally holding after collecting from customers, until you deposit it with the company or the bank, so there is a full audit trail of who holds what.

  • Your workspace must have the vaults feature turned on.
  • You are normally assigned your own rep vault by your administrator — a personal cash vault that holds only your collections.
  1. Every collection you record goes into the vault you pick on it — there is no separate step to move the money there. The Vault field is required; as a rep you normally see only your own vault in it.

    The New Collection screen on a phone with the Vault field highlighted; the rep’s only vault is offered when the field is opened.

  2. To see what you are currently holding, open your vault and review the running list of collections debited into it.

  3. When you hand your cash to the company or the bank, an accountant or admin records a vault transfer moving the amount out of your vault into the destination vault. You do not do this step yourself — see Where collected money goes.

A collection cannot be saved without picking a vault

Section titled “A collection cannot be saved without picking a vault”

With this feature on, every collection needs a vault before it can be created. If you do not see one to pick, ask your administrator — you may not be assigned to a vault yet.